---
title: Build a Streamlined Flow for Your Drops and Pickups
description: Drop customers load trailers before a driver arrives. See how preload appointments work, how they link to pickup, and what they fix in your data.
---
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# Build a Streamlined Flow for Your Drops and Pickups
**Date & Time:**
Wednesday, October 7, 2026 at 2:00pm ET
**Webinar duration:**
30 minutes
How to schedule the work that happens before a driver arrives.
Whether you're running drop trailers today or looking at it for the first time, this session covers the appointment type built for that work.
Drop customers load trailers long before anyone shows up to pull them, and there's never been an appointment type that matches. So teams force one: click through In Progress and Completed in the same moment just to close it out. It works on the calendar, not in your data.
**What we’ll cover:**
- Why drop workflows break today, and where those same-minute timestamps end up
- How the preload appointment type works, with no check-in or check-out
- Linking preload to pickup so the drop and the pull are one flow
- Capturing the real start and end of loading, and what that fixes in your EDI data
**This webinar has ended, but you can watch the full recording below.**
Topics: [Recorded Webinar](https://webinars.loadsmart.com/tag/recorded-webinar)
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